Contact Us

Tumbo cares about our customers and we are here to help!

Text Messaging: Text us at 503-548-8629. This number is text only. Use it for quick product or ordering questions, like which product is best for your dog. We reply as soon as we can.

Website: All orders are placed on our website.

Email Support – (used for most questions, returns or warranty issues, emails will be returned within 24 hours M-F)

All email support must be done by using one of the following links that best fits your inquiry. This helps with proper handling of your questions or comments.

General questions or comments

(Info@TumboCompany.com)

Shipping and handling questions

(Shipping@TumboCompany.com)

Returning an unused product

(Returns@TumboCompany.com)

Please use the form below for warranty information

Most Tumbo parts are covered by our 1 year warranty. If you are within the warranty period, please use the following form to start the warranty process. To expedite the request please provide a picture of the damaged item and your proof of purchase. Links to do both are listed below.

*NOTE: for attachments larger than 2GB please email to: Warranty@tumbocompany.com